Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: March 1, 2026

Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, phone number, and billing address. This information is necessary to provide our services and communicate with you.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, time spent, browser type, IP address, and device information. This helps us improve the product.

Payment Information

Payment details (credit card numbers, billing addresses) are processed securely by our payment processor, Stripe. We do not store your full credit card information on our servers.

How We Use Your Information

  • To provide, maintain, and improve our ERP platform and services
  • To process transactions and send related billing information
  • To send product updates, security alerts, and support messages
  • To respond to your inquiries and provide customer support
  • To monitor usage patterns and improve user experience
  • To detect, prevent, and address technical issues and security threats

Data Storage and Security

Your data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Our infrastructure is hosted on secure cloud servers with SOC 2 compliance. We implement strict access controls, regular security audits, and automated threat detection.

We perform daily backups stored in geographically distributed locations to ensure data availability and disaster recovery.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with:

  • Payment processors (Stripe) to handle billing
  • Cloud hosting providers for infrastructure services
  • Analytics tools to improve our platform (anonymized data only)
  • Law enforcement when required by law or to protect our legal rights

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser. For more details, please review our Cookie Policy. Read Cookie Policy

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data at any time
  • Correction: Update or correct inaccurate personal data
  • Deletion: Request deletion of your account and associated data
  • Export: Download all your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. After account cancellation, we retain data for 30 days to allow for reactivation. After this period, your data is permanently deleted from our systems and backups within 90 days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@codetech-solutions.com
Address: CodeTech Solutions, Tech District, Riyadh, Saudi Arabia

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